Privacy Policy

1. Data Controller

This website is operated by Hangzhou Jingqiu Technology Co., Ltd. ("NAVOLTEN", "we", "us", or "our"), a limited liability company registered in China at Room 901, Building 10, No. 188 Binkang Road, Xixing Subdistrict, Binjiang District, Hangzhou, Zhejiang, China (311000). For privacy inquiries or requests, contact us at inquiry@navolten.com.

2. Information We Collect

When you submit an inquiry through our website form, we collect the contact and project information you provide, including your email address, name, company name, target market, product interest, estimated quantity, preferred delivery timing, customization requirements, and project details. A reply email address and project description are required to respond to your request; all other fields are optional.

If you contact us via WhatsApp, we receive your phone number and the messages you send directly within the WhatsApp application.

3. Purpose and Legal Basis of Processing

We process your information solely to evaluate project feasibility, provide quotations, arrange samples, answer business questions, and communicate regarding potential or confirmed B2B drinkware orders. The legal basis for processing is our legitimate business interest in responding to your commercial inquiries and taking pre-contractual steps at your request.

4. Data Processors and Service Providers

Website form submissions are securely processed through Formspark (formspark.io) and delivered to our corporate email inbox. We do not sell, rent, or lease your personal information to third parties.

5. Retention Period

We retain business inquiries and correspondence for up to 24 months from the date of the last communication, after which unfulfilled inquiries are securely deleted. Records relating to confirmed commercial orders and accounting are retained as required by applicable commercial and tax regulations.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us, as well as the right to object to processing. To exercise these rights, please contact us at inquiry@navolten.com.